Email Is Not Verified

Bonjour j'ai ce message qui s'affiche alors que je vérifie bien l'email (je recois un code que je saisis et je rempli le questionnaire). Je ne comprends pas... Help !

Hi laurentsamitier,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I would like to test and see if I could replicate the issue, can you please provide me with the link of the form?

Once we hear back from you, we'll be able to move forward with a solution.

Je l'avais mis dans le formulaire, voici : https://form.jotform.com/241882711249359

Bien cordialement

Hello Laurent,

I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Bonjour, ça refonctionne, qu'avez-vous fait ??

Hi Laurent,

I'm glad to hear the issue was solved. There could be a problem about your email provider, but now everything works properly.

Reach out again if you need any more help.