Limite d'espace de téléchargement atteinte

  • maiolidavid
    Demandé le 12 juillet 2024 à 02:38

    Bonjour

    Il m'est indiqué qu ej'ai dépassé la limite autorisé de 71 Mb. Sauf que j'ai quasiment tout effacé.


    est il possible de me dire ce qu'il reste en mémoire poru qu eje puisse continuer a utiliser le compte gratuit ? Cordialement



  • Jeric Jotform Support
    Répondu le 12 juillet 2024 à 03:07

    Hi maioli,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I see that you already deleted and purged submission data with uploaded files, so I recalculated your Upload Space, and it's now updated to 41.41 MB/100. Your form with the Uploaded Field is now accessible as shown below:

    Limite despace de téléchargement atteinte Image 1 Screenshot 20Reach out again if you need any other help.

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