How to get out of account suspension?

Bonjour,

Je teste JOTFORM sur 2 formulaires que je souhaite mettre à disposition des adhérents de mon groupe scouts à travers une appli tél.

Ais-je enfreins une règle ? Que dois-je faire ?

Merci pour votre retour.

CDLT.

Hi Jean-Marc PELLEGRINATO,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your account was suspended because you’ve got a form named Formulaire d'inscription SGDF saison 2024-2025 that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

I did check your form, and it looks like the tagging was a false positive, so I reactivated your account and whitelisted the form. You should be able to log in now.

Reach out again if you need any other help.