Liste de produits : Impossible de démarrer la plage de quantités à partir de 0

  • Jordan_KHALIFA
    Demandé le 4 juillet 2024 à 11:17

    Bonjour,

    Il est impossible de changer la plage des quantités de départ est de saisir 0.

    La plage est figée avec 1.

    Et ce, quelque soit le modèle de formulaire.

    Ci-joint une copie d’écran qui montre le problème.

    Merci de votre assistance svp.

    Liste de produits : Impossible de démarrer la plage de quantités à partir de 0 Image 1 Screenshot 20

  • Gaud Jotform Support
    Répondu le 4 juillet 2024 à 11:35

    Hi Jordan KHALIFA,

    Thanks for reaching out to Jotform Support. I'll do my best to help you. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've checked out the screenshot. Please note that we made a change to the quantity feature a while ago that avoids the form owner and the form filler from entering "0" as an input.

    We aimed to prevent submitting the form without making the required payments with those changes. We have just made some changes to not create new products with a "0-10" quantity range. That is why you were unable to insert 0. So, if the product is not selected, it is already counted as zero and won't be shown on the order form. We won't be able to enable this option.

    Let us know if you need any other help.

  • Jordan_KHALIFA
    Répondu le 5 juillet 2024 à 02:45

    Hi Gaud,

    Tks for your response but it's not help as Total amount included 1 qty for each article..

  • Jordan_KHALIFA
    Répondu le 5 juillet 2024 à 02:50

    Please forget previous mail.

    Now pb is, only one item can be chosen as per screen shot attached.

    Tks for your help.


    formulaire de commande Image 1 Screenshot 20 Screenshot 10



  • Ruan Jotform Support
    Répondu le 5 juillet 2024 à 05:14

    Hi Jordan,

    I've gone ahead and moved your last question to a new thread. You can check out the answer to that here.

    Let us know if you have any more questions.

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