Traitement de la mise à niveau vers Enterprise

  • yd08031989
    Demandé le 1 juillet 2024 à 04:49

    Bonjour,

    Cela fait plusieurs mois que je demande à être recontacter pour passer en mode entreprise sur la base du mode OR mais avec plusieurs utilisateur et je n'ai toujours pas de nouvelles.

    Nous lançons notre campagne demain et cela devient trés urgent.

    merci pour votre retour,

    Bien à vous

  • Mary Eden Jotform Support
    Répondu le 1 juillet 2024 à 07:01

    Hello Yacine,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I understand that you haven’t heard back from the Enterprise Sales Team even though you filled out the Jotform Enterprise Sales Contact Request. I’ve gone ahead and contacted the Enterprise Sales Team and informed them about this so someone should be contacting you shortly.

    In the meantime, please search your entire email inbox for any messages originating from a Jotform.com domain, as the message could have been filed under your spam or junk folders. If you are unable to locate the email, please provide us with the following information so that we can provide it to our Sales Team:

    • Name:
    • Company:
    • Email:
    • Phone:
    • Country:
    • US State (If relevant):

    Thanks for your patience and understanding, we appreciate it.

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