How to create email notifications with more than 65,000 characters?

  • MelanieMathieu_melaniemathieu
    Demandé le 29 juin 2024 à 22:02

    After submit, I want the person to get the complete information by e-mail.

    Can you please show me how to proceed if the form has more than 65 000 caracters?

    Thank you in advance!

  • Mary Eden Jotform Support
    Répondu le 29 juin 2024 à 22:05

    Hello Melanie,

    Please note that the layout content (including HTML source codes) for the email body of the email notifications only has a maximum limit of 65,000 characters that the database field can handle to be saved.

    This means that you need to reduce other codes or revise your HTML code so that it would be within the 65,000 character limit. The database truncates or eliminates the excess characters which might cause your email notification to show distorted or missing some of the submission data in your inbox if not fixed.

    Reach out again if there’s anything else we can help you with.

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