Compte suspendu

Bonjour, J’ai fait la mise à jours de mes informations pouvez vous débloquer mon compte pour que je puisse effectuer l’achat de mon abonnement.

Hi William, 

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, may I know which account you are referring as suspended? If this email account is what you are referring, I can only see a guest account tied to it. Guest accounts are temporary accounts with one-time login only.

You can use the same email address you did for your Guest account and use it to create a Starter account. To create a new account, you can go to this link.

Once we hear back from you, we'll be able to move forward with a solution.