Compte invité : Impossible de réinitialiser mon mot de passe

bonjour,

J'ai perdu mon mot de passe et il ne m'est pas renvoyé !

Hello Chivot,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, are you referring to an account linked to your email address c**rd.sor**e66@cn**sc.org? If so, we noticed that this account is currently active as a Guest account. The reason why you can't reset its password is that we only offer a one-time login feature to Guest account users. You may sign up using the same email or can you share the email address if you're referring to another account?

Once we hear back from you, we'll be able to help you with this.