barre de navigation

Bonjour,
Dans les soumissions d'un formulaire, la barre de navigation (gauche droite) n'apparait plus dans l'onglet principal. Par contre cette barre est toujours présente dans les autres onglets créés.
Pouvez vous me renseigner?
Merci

Hi PaulSA,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, are you having this issue with all your forms or with just one? If this issue is happening with a specific form, can you please share the Form URL with us, so we can better check what is going on? We have a guide about Where to Find Your Form URL that you can check out.

Also, can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

As soon as we hear back from you, we'll be able to move forward with this.

Thank you for your reply.
The problem come from only one tab of one form.
In the main tab of the form, we cannot navigate in the columns on the
right easily, there is no more the bar.
The pictures show the lack of sliding bar like in the other tab or other
forms.
Best
Paul GUOI
Secrétaire du Salon d'Automne
SALON D'AUTOMNE
48, rue de Berri
75008 Paris
+33 1 43 59 46 07
paul.guoi@salon-automne.com
www.salon-automne.com
Le 24/06/2024 à 12:07, Jotform a écrit :
...

Hi Paul,

Unfortunately, I couldn't see the screenshot you shared on my end. Can you try to send it again? We’ve got a guide here that’ll show you how to do that. You also can share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us. If you can share the link to your form, I can check it out and help you with a solution. We have a guide about Where to Find Your Form URL that you can check out.

Once we hear back from you, we'll be able to move forward with a solution.