Disparition tableau

  • SXM_MOTOCROSS
    Demandé le 20 juin 2024 à 14:22

    Bonjour nous rencontrons un tres gros problème avec la disparition d'un tableau sur votre plateforme, le fichier est bien présent mais vide, que puis je faire pour le récupérer?

  • Rose Jotform Support
    Répondu le 20 juin 2024 à 14:28

    Hi SXM_MOTOCROSS,

    Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, please note that this is an ongoing issue that affected our users in the EU region. Our Developer Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.

    Thanks for your patience and understanding, we appreciate it. 

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