Compte suspendu Collecte d'informations sensibles

  • Ali
    Demandé le 18 juin 2024 à 05:58

    Bonjour Je voulais savoir pourquoi mon compte a été suspendu j'essaie de faire un formulaire pour mon entreprise autant prendre entrepreneur sur maintenance informatique

  • Danilo Jotform Support
    Répondu le 18 juin 2024 à 06:33

    Hi {username},

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I checked your account and I notice the accounts was suspended due to collecting sensitive information such login and credential . Please note that the collection of sensitive information such as credit card information, login credentials, is violating our Term of Use.

    Compte suspendu Collecte dinformations sensibles Image 1 Screenshot 20

    In order to reactivate your account, we need your permission to delete the offending form. Please confirm so we can proceed with the deletion and reactivate your account.

    Once we hear back from you, we'll be able to help you with this.