Personnaliser les mails d'envoi de PDF

  • festivalpariscience
    Demandé le 12 juin 2024 à 13:37

    Bonjour, j'ai créé un bouton dans un formulaire pour envoyer automatiquement des PDF personnalisés par mail. Cependant, j'aimerais personnaliser le mail automatique en question (voir en pièce jointe). Où le faire ? (Modifier l'expéditeur, l'objet, changer le logo, mettre le texte en français...). Merci d'avance !

  • Deanne Jotform Support
    Répondu le 12 juin 2024 à 14:14

    Hi Nathalie,

    Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, the screenshot you shared was not posted successfully. Can you share it with us again? This guide will show you how to do that.

    You mentioned you added a button in the form to automatically send PDFs by email. Did you mean when a form filler submits the form, they get an email with the PDF? Can you also share with us the Form URL so we can also check? You can check out our guide on Setting Up Email Notifications and Setting Up Autoresponder Emails if that's what you meant.

    If that's not exactly the answer you're looking for, can you explain a bit more on what you want to achieve? Sharing with us some screenshots of the steps you made and the outcome it gave you would be very helpful as well for us to understand your concern better.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.