Unable to access the Jotform account

  • SOPHAN
    Demandé le 11 juin 2024 à 11:41

    Bonjour


    J'ai un pb avec mon compte , je ne recois la reinitailiasation du MDP pour pouvoir vérifier mon formulaire .

    Pourriez-vous m'aider svp?

  • Gaud Jotform Support
    Répondu le 11 juin 2024 à 11:57

    Hi Sophan,

    Thanks for reaching out to Jotform Support. Our French support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But it might take a while until they're available again.

    Now, coming back to your question, I can see you have successfully created a Jotform account under the email address: s.chhel@urbanesens.fr today, June 11th, 2024. Can you please explain the issue? Are you unable to log into your account? Can you also let us know regarding the MDP and the form you were referring to?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.