Submission Limit has been reached

  • ridandsell
    Demandé le 10 juin 2024 à 15:36

    Bonjour ,


    Je viens de recevoir une alerte me disant que j'avais atteint la limite de soumission mais la grosse majorité sont des tests et non des réels soumissions. Puis-je supprimer ?

  • Israel Jotform Support
    Répondu le 10 juin 2024 à 15:47

    Hello Ridandsell,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    I have checked your account, and it shows that your submission limit is still within your account limit of 7/100. I have recalculated your account space and cleared your form caches. Can you please check again now?

    Keep us updated and let us know if you need any more help.