Intégration Monday.com : l'API ne s'authentifie pas

Bonjour,

Je ne peux plus connecter un formulaire Jotform avec Monday en utilisant la clé API.

Le formulaire était déjà connecté à Monday mais en y retournant, la connexion à été impossible.

J'ai essayé de régénérer une clé API depuis Monday mais ça ne marche toujours pas.

Auriez-vous des informations sur pourquoi ça ne marche plus ?

Merci

Hi Sida_editorial,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

After checking the integration, I was able to replicate the issue. Our developers are investigating the issue. Rest assured, we'll notify you as soon as we have an update.

In the meantime, let us know if you have any other questions.

Hello Raymond,

No problem I can talk in English.

Ok, let me know as soon as you'll have more information about the issue. It's crucial that the integration is back.

Thanks,

Hi Sida_editorial,

Thanks for reaching out to Jotform Support. This issue has arisen from monday.com side and currently, it has been resolved.

For the submissions that haven’t been sent to monday.com, you can use Action Buttons in Jotform Tables. This guide will help you with that.

Let us know if you have any questions.