desynchronisation de mot de passe et email

bonjour

j ai creer un mot de passe lié à l email ci dessus

mais dans le cadre d'un séminaire nous devons utiliser le meme mot de passe

je voudrais désynchroniser mon mot de passe actuel

merci

Hi larnicol,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I didn't understand your issue. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

Once we hear back from you, we'll be able to move forward with a solution.

ok we have a seminar we will this tool

however they attributed a password (same for all people)

but i didnt check the explanation and i created my own password linked to my email ludovic.larnicol@totalenergies.com

but i want to to use my email with their password (given for all the people)

so how can i do

Hi larnicol,

I checked your email address, and it appears that there is no Jotform account associated with the email address ludovic.larnicol@totalenergies.com. You can create a new startup account here with the same email address. If you're not referring to this account, can you please share your email address or username so we can take a look at it?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi larnicol,

Can you try to clear your browser cache? Can you try to change your browser? Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on. 

Give it a try and reach out again if you have any other questions.