Inquiry on a missing registration

  • marchais
    Demandé le 9 juin 2024 à 17:36

    bonjour mon dossier d inscription au salon d automne vient de disparaitre


  • Rhina Jotform Support
    Répondu le 9 juin 2024 à 18:00

    Hi marchais,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I can't pull up a registered Jotform account with your email address. Are you referring to a submission you made on a form? Unfortunately, I also can't pull up a submission made using your email. Can I ask for the link to the form or submission where the registration disappeared so we can further check?

    As soon as we hear back from you, we can move forward with a solution.