Problème affichage formulaire - Chrome/Firefox

  • RECOVEO
    Demandé le 6 juin 2024 à 11:05

    Bonjour,

    nous constatons depuis ce matin une erreur sur tous nos formulaires Jotform qu provoque le blocage de la page qui les contient. Cela semble lié à la dernière mise à jour de Chrome qui bloque des fonctions obsolètes de vos scripts JS. Nous avons également le problème sur Firefox.

    Site web : www.raid112.com


  • Manilene Jotform Support
    Répondu le 6 juin 2024 à 11:11

    Hi RECOVEO,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, It appears that something on the website is blocking the iFrame code. Unfortunately, there's not much we can do on our end. Please get in touch with your web developer or the responsible person to address this issue.

    Reach out again if you have any other questions.