Why Save and Continue Later option disappears sometimes?

Also, on our form we had choose a "save for later" to save and go back to the form at another time. For some reasons it disappear. We reactivated it but we don' explain why it wasn't on a the form for some time. Is there any explanation ?

Hi Laura,

Thanks for reaching out to us for help. Is your form embedded into a website? If so, can you share the URL of the webpage in which the form is embedded? You can also switch to iframe embed, which will load the version of your form that would be accessed directly at your form URL, if your form is embedded.

Once we hear back from you, we'll be able to move forward with a solution.