ANNULATION COMPTE PAYANT

Bonjour,

Je souhaiterai annuler mon abonnement payant pour resté sur un abonnement classique.

Je n'ai plus besoin des fonctionnalités d'un compte payant.

Comment puis-je faire pour annuler mon compte BRONZE et rester sur un abonnement FREE ?

Merci d'avance à vous.

Hi Vallon,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I went ahead and canceled your subscription. You will not get charged again for renewals. However, your account will remain under Bronze until the expiration on December 29, 2024. After this, the account will get downgraded to Starter where you will be able to continue using it under a free plan.

If you have questions, feel free to let us know.

Bonjour, OK très bien noté, je vous remercie pour ces informations, et je suis reconnaissant pour l'annulation du compte BRONZE en toute rapidité. Bonne continuation.