Limite de stockage atteinte

Bonjour,

Pourriez-vous m'indiquer comment faire pour que les soumissions que je déplace dans la corbeille soient directement supprimées svp ?

Merci par avance,

Belle fin de journée !

Crdt

Paula

Hi Bobby,

Thank you for reaching out to Jotform Support. I checked your account submission limit and you currently have 1 / 100 submissions. I cleared your form cache to fix a potential cache issue.

Deleted forms and any submissions for those forms will be permanently deleted after 30 days. You can purge it to permanently delete it immediately. Here's how you do it:

1. Go to My Forms.

2. Then click on the Trash folder at the bottom left.

3. And select a form and click on Purge, then confirm purging on the confirmation pop up window.

Give it a try and let us know if you need any help.

Hello,

I've just received a new but indicating that storage space will soon be reached on June 19 (100 MB limit), but we have very little data stored on our forms.

Is this an error?

A

Have a nice day!

Hi Paula,

Thanks for reaching out to us for help. Your account's upload storage usage refers to the files uploaded on your 232553114989059 form. If you delete these submissions completely from your account, it will clear your account's upload storage space. Also, we suggest you to Download your Form Submissions before you delete them.As for your other question, I've moved that to a new thread. You can check that out here.

Reach out again if you have any other questions.