Mon formulaire ne met plus à jour mon google sheet

Bonjour,

J'ai intégrer un google sheet à un de mes formulaires (DEAL) mais il ne se mets plus à jour...

Je ne sais pas d'ou cela peut venir.

Pouvez vous m'aider svp ?

Hi HappyConfort,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I am sorry you are having trouble with this. Most of the time, removing the Google Sheet Integration and then adding it back solves this kind of problem. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

2. In the Settings menu, click on the Integrations option on the left side of the screen.

3. Select the Google Sheets integration.

4. Then, click on Remove Integration, and then Yes, Remove!

5. Now, let's connect the Google Sheets Integration again:

6. In Form Builder, circle back to Settings at the top of the page.

7. In the Settings menu, click on the Integrations option and Google Sheets integration again.

8. Now, select and connect your Google account.

9. Select an option, and then choose your form fields.

10. Click on Save, and that's it, you're done.

Reach out again if you need any more help.