Unable to visualise pictures

  • William
    Demandé le 3 juin 2024 à 07:56

    Hello,


    I'm currently utilizing Jotform enterprise alongside Lafarge Canada. Our workflow involves creating forms and then integrating them with Google Sheets to analyze the data. Within these forms, users have the capability to take and submit photos. However, accessing these photos requires a Jotform account login when we click on the link created by the submission, which poses practicality issues as not everyone has access to Jotform.

    Is there a method to make the photo visualization publicly accessible via the link sent with the submission, allowing anyone with the link to view them without requiring a Jotform account?

    Thank you and have a pleasant day.

    Best regards,

    William

  • Frédéric Jotform Support
    Répondu le 3 juin 2024 à 08:07

    Hi William,

    Thanks for reaching out to Jotform Support. I'm sorry that you have some difficulties with this. Since you are using an Enterprise account, you'd better ask the dedicated Enterprise Support Team. Kindly check out this guide about How to Contact Enterprise Support Team.

    Reach out again if you have any other questions.