Why is Show/Hide Field condition not working when editing form via Tables page?

  • laurentsamitier
    Demandé le 31 mai 2024 à 12:16

    Bonjour quand je clique depuis une table sur la modification de l'entrée (ex FNC019) j'obtiens ça :

    Why is Show/Hide Field condition not working when editing form via Tables page? Image 1 Screenshot 30

    Et quand je clique sur le lien "edit permission" depuis un email de notification, j'obtiens ça :

    Why is Show/Hide Field condition not working when editing form via Tables page? Image 2 Screenshot 41

    Le statut QSE s'affiche bien et la zone masquée de calcul de criticité reste bien masquée !

  • Harshad_P Jotform Support
    Répondu le 31 mai 2024 à 12:44

    Hi laurentsamitier,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I am sorry you are having issue with this. I am sorry but I didn't quite understand your feedback, can you please explain a bit more about the condition in edit mode? Which field do you want to hide and show?

    Once we hear back from you we can move forward with a solution.

  • laurentsamitier
    Répondu le 31 mai 2024 à 13:28

    How can i send you a pdf to be more explicit ?

  • Christopher Jotform Support
    Répondu le 31 mai 2024 à 13:39

    Hi laurentsamitier,

    Thanks for getting back to us. Just to clarify, are you referring to this form? If yes, I have reviewed the form and currently, it has a Show/Hide Field condition that shows or hides a field if the form is accessed via the form URL or edit link. Please take note that these conditions does not work when editing the form via the Tables page, and will only work when accessing the form via the edit link.

    As the form owner, you have full access to all the data on the submitted forms, regardless if there's a show or hide condition.

    Let us know if there’s anything else we can help you with.