Form Error: Sorry! only one entry is allowed

  • Scanreality
    Demandé le 24 mai 2024 à 09:16

    Merci pour cette solution ! Le problème est que la personne ne peux pas accéder au deuxième formulaire. J'ai cinq formulaires qui sont liés, ci-dessous le message d'erreur :


    Restrict submissions to one per individual Screenshot 20 Screenshot 10

  • Israel Jotform Support
    Répondu le 24 mai 2024 à 09:31

    Hi Scanreality,

    Thanks for waiting so patiently while I was answering your other question. I just wanted to remind you that I'll be helping you in English using Google Translate because our French Support agents are busy helping other Jotform users right now, and you can reply in whichever language you feel comfortable using. But, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while it might take a while until they're available again.

    Now, coming back to your question. Please note that this error message usually show up when the Unique Submission option is enabled. It means that the user that is using the same browser and or IP can only submit your form once. Let me show you how to fix it:

    • Click on the Settings tab in the orange navigation bar at the top of Form Builder.
    • Click on Show More Options.
    • Scroll down to Unique Submission and select No check from the options. That's it.

    Form Error: Sorry! only one entry is allowed Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.