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bonjour

pouvez-vous faire le nécessaire pour débloquer mon compte car je suis redescendu en dessous des 100Mo?

merci

Hi fredericromeas,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I have reviewed your account and currently, you no longer exceeded any of your account limits. You can review your account limits on this page. Also, your account status is Active and your forms are enabled as shown in the screenshots.

If the issue still persists on your end, could you try using a different browser or incognito? If you can access your form without any issues, I would suggest clearing your form cache.

Give it a try and let us know how it goes.