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Jean_bonjourDemandé le 10 mai 2024 à 17:38
Bonjour j'ai une erreur quand je réponds a une demande de formulaire !
ca me met Task is not assigned to anyone.
je ne sais pas quoi faire :-/
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Aries Jotform SupportRépondu le 10 mai 2024 à 20:04
Hi Jean_bonjour,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your question, I’m really sorry that this is happening. I'm quite uncertain about your concern, can you please tell us more about it and provide us the form URL that you are referring to? Here's a guide on how to get your form URL and if possible, please send us a screenshot of what you are getting so we can perform some tests and provide a resolution. Here's a guide on how to send a screenshot to a support forum:
1. Open the thread in your browser. If you got a reply via email, there should be a button at the bottom that says View this thread. Click that button to open your thread on a new tab.
2. Once you open your thread, scroll down until you see the Your Answer section.
3. This is where you will reply. Click the Add Image button, as shown in the screenshot below:
4. Next, paste the image URL or upload the image from your PC. Click the Add button to post the image on your thread.
5. Finally, click the Post Answer button in the thread to send your reply, which includes the image.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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AndréRépondu le 11 mai 2024 à 01:49
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Waqas Jotform SupportRépondu le 11 mai 2024 à 04:05
Hi André,
Thanks for reaching out to Jotform Support. I moved your question to a new thread and helped you with that here.