réactiver le compte

je veux réactiver mon compte

Hi Mohammed,

Thanks for reaching out to Jotform Support. Since the customer support in your language is currently unavailable, I'm using Google Translate to understand your question and answer you in English. If you would like to get the answer in your language, we can arrange it, but it takes a longer time to revert. Please let us know if you need this service.

Let me help you with your question. Your account has been suspended due to this Form for collecting login credentials information. Keep in mind that this is against our Terms of Use. To fix this issue, we need to delete the offending form field to activate your account. Please review our Terms of Use to avoid future suspensions.

However, if you are a legit institution and do not want to delete the offending form, then you will need to provide the following information:

1. The URL where their form is used.
2. Provide any document that will support their claims.
3. Their website or proof of affiliation to legitimate institutions.

Send all of these to reviewers@jotform.com with the #14705561 as the subject. One of our colleagues will get back to you and let you know about the status of your account after review.

Once we hear back from you, we'll be able to move forward with a solution.