Cancel a Denied Approval Flow

Bonsoir,

J'ai refusé par erreur une commande lors de l'approbation, comment faire pour revenir en arrière et restaurer le statut ?

Merci de votre réponse

Hi apecollome,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, since you are referring to the submissions that already have a status, you can restart the approval workflow by editing the submission like scrolling all the way to the bottom and re-submit it. As I checked, it seems you have already enabled the Restart Approval Flow on Submission Edit on your Approval settings. This means that resubmitting the submission will restart the Approval Workflow. Let me show you how:

1. In Jotform Inbox, click on the Three Dots in the upper-right corner of the screen, then select Edit.
2. Without doing any changes to the form, click the Submit button.

Reach out again if you have any other questions.

Bonjour,

Merci beaucoup pour cette réponse.