PDF attachment requires a login to access.

Aussi, j'ai créé un formulaire avec l'éditeur de PDF.

Lorsque le client rempli le formulaire, le PDF se rempli, mais lorsque je mets "Envoyer" et que j'envoie le lien au client pour récupérer le pdf, il arrive sur une page Jotform et il est demandé de se connecter mais il ne peut pas télécharger le pdf, est-ce normal ?

Merci pour votre retour sur ces 2 éléments bloquants pour moi.

Cordialement.

Glibl

Hi Goutarel,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, can you try disabling the 'Require log-in to view uploaded files' feature in your account, and see if it would still require them a login? Let me show you how to do that:

1. On your My Forms page, click on your Profile Photo/Avatar, and select Settings.
2. Go to Security.
3. Uncheck the Require log-in to view uploaded files option.

Give it a try and let us know how it goes.