Setting payment authorization on a form

I need to take the card number in case the clients cancel their appointment 48H. but when I put the collect payments, the clients pay everything. I dint want them to pay

Hi Erika,

Thanks for reaching back to us. It looks like you are trying to build a payment authorization form. We don't allow using basic fields to collect credit card information since this exposes this sensitive banking information. However, we have payment integrations that support this. Payment Authorization is available on the following payment gateways:

• PayPal Personal
• PayPal Business
• PayPal Pro
• Authorize.Net
• Square
• Stripe
• Braintree
• CyberSource
• eWay

You can learn more about this here. 

Let us know if you have other questions.

if I want to do it with square how can I do it without the client to pay immediately

Hi eanctil05,

Thanks for reaching back to us. It's easy to set this up through Square. Let me show you how:

1. On the Form Builder, click on Add Form Element .
2. Click on Payments tab.
3. Search and select Square and create your products.
4. Click on the wand icon.
5. Connect your Square account.
6. Click on Additional Gateway.
   
   
7. Finally, Turn on Authorization Only

You'll receive an email with a charge now button that you can click if you are ready to charge the customer which will expire in 6 days:


Give it a try and let us know if you have other questions.

if the clients book online 6 month before and 48h before the appointment, they cancel. how can I still charge for the cancelation

Hi eanctil05,

Thanks for reaching back to us. Unfortunately, there's no option to extend the expiration of the charge now button. My recommendation is to include Terms of Condition that explains that charges will be confirmed within 6 days and issue applicable refund if they cancel earlier than 48 hours before the appointment. You can use the Terms & Conditions widget for this.

Let us know if you have other concerns.

perfect thanks