Frais de livraison

Bonjour,

je souhaite mettre les frais de livraison dans la boutique mais je n'ai pas l'option "shipping" dans tous les produits comme on peut le voir dans vos vidéos, comment faire ?

Hi Johana,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, Are you asking about including a shipping charge in the form integrated into your online store? If that's the case, absolutely, you can include a shipping fee for your items. It's quite simple to set up. Allow me to demonstrate how to do it:

1. Open your form in Form Builder and select the Product List field.
2. Click on the List icon on the right side of the field.
3. In the menu that comes up, under the Shipping tab, toggle the Enable Shipping option to the On position.
4. Now, just choose a Charge Basis and define a Shipping Cost. That's it.

Give it a try and let us know if you have any other questions.

Merci , mais l'option shipping n'apparait pas c'est ca le probleme

Hi Johana,

Thanks for getting back to us. I understand how difficult and stressful this is. Rest assured, we’ll find a solution for it. Can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that. Additionally, if you could provide the link to your form, I'd be able to review it and offer assistance in finding a solution.

Once we hear back from you, we'll be able to move forward with a solution.

Merci je vous mets le lien https://eu.jotform.com/app/241027944952359 et la copie d'écran

Hi Johana,

Thanks for getting back to us. Unfortunately, it is currently not possible to add shipping charges on Jotform App - Product List. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. 

I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

Let us know if there's anything else we can help you with.

Merci 🙏