afficher la prévisualisation

  • johanamagnetiseuse
    Demandé le 1 mai 2024 à 08:49

    Bonjour,

    Je n'ai plus accès à la prévisualisation de mon application : soin évolutif

    Pourriez vous m'aider svp?

  • Christopher Jotform Support
    Répondu le 1 mai 2024 à 09:26

    Hi johanamagnetiseuse,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I just checked your account, and I wasn't able to find a form titled soin évolutif. Are you perhaps referring to this form? If yes, I have reviewed it and I didn't encounter any issues as shown in the screenshots.

    afficher la prévisualisation Image 1 Screenshot 30

    afficher la prévisualisation Image 2 Screenshot 41

    If not, could you share with us the link of soin évolutif so that we can check it out?

    Once we hear back from you, we'll be able to help you with this.

  • johanamagnetiseuse
    Répondu le 1 mai 2024 à 10:42

    non ,ce n'est pas un formulaire, c'est une application : soin évolutif.

    sur mon formulaire la prévisualisation fonctionne mais pas dur l'application

  • Christopher Jotform Support
    Répondu le 1 mai 2024 à 11:02

    Hi johanamagnetiseuse,

    Thanks for getting back to us. I checked your Sign Document and Apps and I couldn't find soin évolutif. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Also, please share the link with us related to soin évolutif.

    Once we hear back from you, we'll be able to help you with this.