What does the 100 MB upload include?

Concernant l’espace de 100MB, que comprend t’il ?

Hi Stéphane,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question. If you create a form that includes a File Upload element, and users submit the form by uploading files, it will use up the upload space limit that is available in your account. For our starter plan, we offer a total upload limit of 100 MB. It's important to note that this limit applies to the total amount of files that can be uploaded and is not a monthly limit. If you reach the upload limit of your account, you will need to either upgrade your account to increase the limit or delete submissions to free up space and upload more files.

We also have a guide about Understanding Your Account Usage and Limits that you can check out.

Reach out again if you have any other questions.