How to know which Stripe account is connected to the form?

  • bsrbtz64
    Demandé le 30 avril 2024 à 01:22

    Bonjour,

    j'ai plusieurs compte Stripe.

    Comment savoir, dans un formulaire connecté à un compte Stripe, quel est le compte connecté.

    il y a juste indiqué "connecté"

    Merci de votre retour

  • Gilbert Enterprise Support
    Répondu le 30 avril 2024 à 03:41

    Hi bsrbtz64,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, there's currently no option to directly see within the form which Stripe account is connected to the integration. It just shows the 'Connected' status, unlike PayPal that shows the linked email address. One workaround is to add a dummy product in the Product List that only costs about $0.10 or less.

    How to know which Stripe account is connected to the form? Image 1 Screenshot 20

    Then, do a test submission so you'll see which Stripe account the test payment will be sent to. That way, you'll be able to determine which Stripe account is currently connected to that particular form.

    Let us know if you have any other questions.