How to remove requirment for payment on the form?

  • ElmoondoFashion
    Demandé le 27 avril 2024 à 12:18

    Bonjour

    je vous que mon formulaire n'exige pas le paiement en ligne, donc je veux supprimer cette option, et autoriser les clients de commander directement,

    c'est quoi la solution!

    bonne journée

  • Harshad_P Jotform Support
    Répondu le 27 avril 2024 à 14:34

    Hi Ouchene,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I understand that you want to remove the requirement to make a payment on the form. I've cloned your form and tested it. If you don't want to collect payments on the form, you will need to use the Purchase Order integration. This will not require customers to make payment on the form. Let me show you how to switch it.

    • Open your form in Form Builder and click on the Payment Field.
    • Now, click on the Credit Card icon on the right side of the element to remove the integration. 

    How to remove requirment for payment on the form? Image 1 Screenshot 20

    You can also remove the PayPal integration if you switch the payment gateway to a Purchase Order. Customers don't have to make a payment with a Purchase Order. It will work just like the Product Listing element. Let's do it: 

    1. Open your form in Form Builder and click on the Add Form Elements menu on the left side of the screen.
    2. Under the Payments tab, click on the Three Dots icon next to your payment method.
    3. Now, click on Switch to Another Gateway.
    4. In the list that opens up, scroll down and click on Purchase Order to add it to your form.

    1644238150 62011546706b5 screencast 2022 Screenshot 31

    That's it. Let us know if you need any more help.