Compte suspendu en raison de la collecte d'informations CC

Bonjours, j'ai été suspendu. je n'ai aucune idée du pourquoi.... j'ai besoin d'un formulaire le plus rapidement pour mes services. merci de me répondre rapidement.

Hi {username},

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I checked your account, and it was suspended. It appears that one of your forms is requesting Credit Card information, which is against our Terms of Service. To reactivate your account, we must delete the offending fields from your form. Please let us know if you want to proceed.

If you want to collect payment to your form, you would need to use one of the Payment Integrations in Jotform to collect payments through your form. Please refer to this detailed guide: Mastering payment form integrations with jotform.

Once we hear back from you, we'll be able to move forward with a solution.