How to change the Jotform logo in the Notification Email?

bonjour

a chaque fois que je reçois une reponse a un formulaire j'ai le logo de jotform en haut du resultat de mon sondage

comment le remplacer par un logo de mon choix ?

hello

every time i receive a response to a form i have the jotform logo at the top of my survey result

how can I replace it with a logo of my choice?

Hi appznet,

Thanks for reaching out to Jotform Support. You can change the Jotform logo in the Notification Email settings. It's easy to do. Let me walk you through it:

1. In the Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. Select Emails in the left corner.
3. Click on the Pencil icon of the Notification Email.
4. In the Email Content, remove the Jotform Logo.
5. Click on Insert Image and Upload an image of your preferred logo.
6. You can resize the image to fit into your email content. Click on Save once done.
7. Here's the result after.

You can do the same steps in your Autoresponder Email if you also wish to show your logo in the form responder's confirmation email.

If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

In the meantime, let us know if you need any other help.

Hello

thank you for your quick and efficient reply

good day to you

hello

for the forms report, it's the same thing, the jotform logo is displayed

good reception

Hi appznet,

Thanks for getting back to us with these details. Are you referring to the digest emails automatically sent periodically and set from the myreports page, as show below?

If so, this not yet possible to remove the Jotform logo as far I tested on my side. If you confirm that you're referring to these digest emails, we'll be able to escalate this to our developers.

Once we hear back from you, we'll be able to proceed.

Hello

I was able to change the logos and yet I still receive the results with the jorform logo. 

I await your return

j'attend votre retour

Hi appznet,

Thanks for getting back to us. I understand how difficult and stressful this is. When I cloned and tested one of your forms 240915436168662, your logo appeared as it should. Take a look at the screenshot below to see my results:

Can you send us a screenshot where the Jotform logo still shows? This guide will show you how to do that. Please share the link to your form, so I can check it out and see what’s going on.

As soon as we hear back from you, we can move forward with a solution.

Hello

it's true you're right, but when I receive the survey responses the jotforom logo is always present.

Where did I make the change? No, it doesn't work.

Hello appznet,

Thanks for the screenshot. That made the issue much clearer. It appears that you didn't change the logo from the Notification Email of Sondage form.

Additionally, the logo change you've carried out successfully is on your Sondage pour inscriptions 2024/2025 form. Please make the necessary logo changes to the Sondage form and follow the steps I provided above.

Let us know if you need any other help.

Thank you Jason