Preview Upload Image is not working

  • Charlantoinecuisine
    Demandé le 15 avril 2024 à 09:00

    Bonjour le widget "Aperçu de l'image téléversée" ne semble plus fonctionner sur certain formulaire.

    En exemple https://form.jotform.com/211154219063042

  • Christopher Jotform Support
    Répondu le 15 avril 2024 à 09:42

    Hi Charlantoinecuisine,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, I have tested the Image Upload Preview on your form and I didn't encounter any issues as shown in the screen recording.

    Preview Upload Image is not working Image 1 Screenshot 20

    Did you encounter an error message when uploading an image? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.