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Catherine MichelDemandé le 15 avril 2024 à 01:32
Bonjour,
Je n'arrive plus à me connecter à mon compte, je ne sais pas ce qu'il se passe ? J'ai réinitialisé le mot de passe et on me dit que le compte a été désactivé, pouvez-vous me le réactiver de toute urgence s'il vous plaît ? J'ai besoin de faire signer un contrat de location aujourd'hui.
En vous remerciant et dans l'attente de votre retour urgent,
Bien à vous,
Cathy
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Girish Jotform SupportRépondu le 15 avril 2024 à 02:29
Hi Cathy,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users at the moment. I will help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, please let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, coming back to your concern, your account was autosuspended since this form https://www.jotform.com/form/241004162183342 was flagged as a phishing form. Since I could locate any issue with the form, I've activated your account. You may also check out our Terms here.
Please let us know if you need any further assistance from us.