Impossible de me reconnecter à mon compte

Bonjour je n'arrive plus à me connecter à mon compte pouvez-vous m'aider s'il vous plaît?

Merci beaucoup

Salutation

Hi Remy,

Thanks for reaching out to us for help. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, as for the issue you have. The email address you used on this thread is currently a Form User type of account, this usually means you're currently assigned to a form, but is not completely registered yet as a Jotform account. But if it's a different email, do share it with us here so we can check its status.

Once we hear back from you, we'll be able to help you with this.