No option to delete submit button

  • LePeps
    Demandé le 14 avril 2024 à 20:12

    Bonjour, Hello

    Dans mon formulaire "déclaration en douane" il m'est impossible de supprimer SOUS le mot destinataire: le bouton de "soumission"

    Impossible to delete the "submission" button that is below DESTINATAIRE


    No option to delete submit button Image 1 Screenshot 20

  • Hilary Jotform Support
    Répondu le 15 avril 2024 à 01:52

    Hi LePeps,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, can you share the form URL with us? I tried to clone your form yet I was not able to find the submit button that you've mentioned. See screenshot below for your reference.

    No option to delete submit button Image 1 Screenshot 20

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.

  • LePeps
    Répondu le 21 avril 2024 à 22:41

    Hello,

    Inside my "Déclaration en douane" form,

    I'm unable to delete, the "submit and next" button, I marked it in red box below.


    No option to delete submit button Image 1 Screenshot 20

  • Sonnyfer Jotform Support
    Répondu le 22 avril 2024 à 00:47

    Hi LePeps,

    Thanks for clarifying. Unfortunately, it's not possible to delete the Submit button, as it's necessary to form to your collect responses. Can you tell us why you don't need the submit button? We can forward it to our developers as Feature Requests if we fully understand your purpose.

    After we hear back from you, we'll be able to help you more with this.