Réactiver mon compte

J’essaie de me faire un nouvel abonnement mais rien ne marche .

Hi Lolfuf,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I understand you are trying to upgrade your account, but are unable to do so. I've checked your account with the email address lolluf212@gmail.com but I am unable to find an account linked to this email address. Is there a different account you are referring to? If so, please provide us with the email address of the account and I can take a look at what's going on.

Once we hear back from you we can move forward with a solution.