compte suspendu

Bonjour

Mon compte a été suspendu

Pourriez-vous le réactiver ? merci

Hi Malik,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, your account is currently suspended due to Email Phishing Tool. We understand this might not be the case with your forms, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. In order to reactivate your account, kindly provide us with the following information:

1. The URL where your form is used.
2. Your website or proof of affiliation to a legitimate institution.

We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

Send the above proofs to reviewers@jotform.com with Thread #13858431 as your subject. They will let you know about the status of your account after a thorough review of your proofs.

Please let us know if you have any other questions.