Comment ajouter une personne en CC lorsqu'un nouveau collaborateur rempli son Jotform

  • kozy00
    Demandé le 12 avril 2024 à 09:17

    Bonjour ,
    Je viens vers vous car j'aimerais savoir si serait-il-possible de rajouter les managers en copie lorsqu'un nouveau collaborateur rempli son Jotform , en effet nos ressources humaines reçoivent les documents mais les managers non , je voudrais donc savoir si c'était possible ?


    Je vous remercie de votre réponse

    Cordialement
    Ruben Vieira

  • Gaud Jotform Support
    Répondu le 12 avril 2024 à 11:31

    Hi Ruben Vieira,

    Thanks for reaching out to Jotform Support. Unfortunately, our French support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, coming back to your question, unfortunately, there is no option to add the person to the CC list. But you can add your manager's email address besides your human resource's email address to the notification using multiple recipients. There are two ways to do it. I’ll show you both ways:

    The first is to add a recipient to your Notification Email:

    • In Form Builderin the orange navigation bar at the top of the screen, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • To edit it, click on the Pencil icon on the right side of the Notification Email.
    • Then, under the Recipients tab, just enter a new email address.

    If you do it this way, the recipients can see each other's email addresses.

    Comment ajouter une personne en CC lorsquun nouveau collaborateur rempli son Jotform  Image 1 Screenshot 40

    The second way is to add a new Notification Email:

    • In Form Builderin the orange navigation bar at the top of the screen, click on Settings.
    • In the menu on the left side of the page, click on Emails.

    Comment ajouter une personne en CC lorsquun nouveau collaborateur rempli son Jotform  Image 2 Screenshot 51

    • Click on Add a New Email, and choose the Notification.
    • Now, under the Recipients tab, just add a new email address.

    If you do it this way, the recipients can’t see each other's email addresses.

    Comment ajouter une personne en CC lorsquun nouveau collaborateur rempli son Jotform  Image 3 Screenshot 62

    Reach out again if you need any other help.