Which plan to upgrade if we anticipate 50,000 short videos to be uploaded

Bonjour,

Nous preparons un formulaire mais il y aura un envoie de vidéo ( quelques secondes) et nous savons qu'il y aura plus de 50 000 utilisation du formulaire donc potentiellement 50 000 vidéo.

Quel serais la meilleure solution pour nous ?

Cordialement,

Hi a2fcreators,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Unfortunately, even though videos are just a few seconds, its file size depends on the quality. I suggest upgrading your account to Bronze, then just step up to Silver in case you anticipate more than 1GB of file uploads. Keep in mind that when you upgrade from one paid plan to another, you'll only be charged a prorated amount, the new plan less unused days of the old plan.

Let us know if you need any more help.

Hello,

i think you didn’t get my question, i know that I’m going to have more than 100gb file ( your biggest plan )

how can I manage this ?

Hi a2fcreators,

Thanks for getting back to us, and sorry for the confusion. As you're going to need more than 100GB of upload space, I suggest checking out our Enterprise Plan to accommodate your needs. You can reach out to our Enterprise Sales team here.

Meantime, let us know if there's anything else we can help you with.

Hello, i can't fill the Number ( i'm on Chrome )
Best regards,
Amraoui Yanis
...

Hi Amraoui,

I'm very sorry to hear that. Can you tell us what country are you selecting in the form? Keep in mind that most countries don't quire contact number, our Enterprise Team will reach out to you via email.

After we hear back from you, we'll have a better idea of what's going on and how to help.