comment libérer de l'espace

  • yd08031989
    Demandé le 8 avril 2024 à 07:25

    Bonjour, je souhaiterais savoir comment libérer de l'espace de stockage ?

    Merci

  • William Jotform Support
    Répondu le 8 avril 2024 à 07:43

    Hi Yacine,

    Thanks for reaching out to Jotform Support. I am using a translator to interpret your question so please bear with me. Feel free to answer back using your preferred language if that would help you express your issue better. If you prefer someone to help you in your local language, just let us know so we can forward it to them. Meanwhile, I will answer your issue in English.

    To free up your account of uploads space, you will need to delete and purge your form's submissions or its attachments from your form's submissions table. Here's how to do this:

    1. Go to your form's submissions table page. This guide will show you the steps how.
    2. Next, delete your submissions from the submissions table. This part of the guide will show you the steps how.
    3. After deleting your submissions, you will have to purge it in order for the upload space on your account to free up immediately. This part of the guide will show you the steps.

    After this, your account should free up some upload space.

    Give this a try and let us know if you need more help.