Comment afficher l'option livraison que dans un seul cas.

  • has_elmir
    Demandé le 7 avril 2024 à 14:22

    Bonjour,

    je voudrais faire une condition comme suite:

    "Souhaitez-vous récupérer votre commande?"

    si réponse oui la livraison ne doit pas s'afficher,

    mais si la réponse est " non je veux être livré"

    alors la livraison doit s'afficher.

    le problème c'est que la livraison s'affiche dans les deux cas

    avec le sous total.

    Comment faire pour que l'option livraison ne s'affiche que dans le cas ou

    la réponse est "oui, je veux être livré"

    Merci de votre réponse.

    Cordialment

    Jotform Thread 13655701 Screenshot
  • Mike_G Jotform Support
    Répondu le 7 avril 2024 à 16:53

    Hi has_elmir,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand what you want to do with your form. But I’ll need a bit of time to work out a solution. I’ll get back to you as soon as I can.

    In the meantime, let us know if you have any other questions.

  • Mike_G Jotform Support
    Répondu le 7 avril 2024 à 18:04

    Hi has_elmir,

    Thanks for your patience and understanding, we appreciate it. When I tested your form, everything worked the way you wanted it to. Take a look at the screenshot below to see my results:

    Comment afficher loption livraison que dans un seul cas Screenshot 20

    Do you still need help setting up the logical conditions on your form?

    Keep us updated and let us know if you need any more help.

  • has_elmir
    Répondu le 7 avril 2024 à 21:07

    Hi Mike_G

    Can you louk the last picture I send.

    Whene you choose "yes" the shipping option in sub total dasn't disappaer, item with "Non je souhaite réserver"

    Comment afficher loption livraison que dans un seul cas Screenshot 20

  • Rene Jotform Support
    Répondu le 7 avril 2024 à 23:35

    Hi has_elmir,

    Thanks for getting back to us. Unfortunately, it isn't possible to set a condition not to trigger the product field's shipping cost based on another field's answer. As a workaround, you can use separate fields for the products, shipping cost, and total cost. And use conditions to show/hide the shipping cost field based on the user's answer to the "Would you like to Collect your Order?" field. The calculation should also be performed using the update/calculate field condition. Take a look at the demo form I created below:

    Comment afficher loption livraison que dans un seul cas Screenshot 20

    Here's the link to my demo form that you can test and clone. With this, you can pass the total cost field to your payment integration field.

    Give it a try and let us know if you need any other help.

  • has_elmir
    Répondu le 13 juin 2024 à 14:53

    Bonjour,

    je ne peux pas le cloner par ce que le lien est privé et ne peut etre cloné est ce que vous avez une méthode?

    Merci

  • Mike_G Jotform Support
    Répondu le 13 juin 2024 à 15:32

    Hi has_elmir,

    A copy of my colleague's form can be found here. You can clone that form instead.

    Reach out again if there’s anything else we can help you with.