Éditeur de PDF : l'image téléchargée est floue

Bonjour,

Auriez vous une solution car toutes les images et photos téléchargés depuis le formulaire sont floues quand on les visualises depuis le PDF ?

Bonne journée à vous

Hi carchecking974,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. If I understood you correctly, do you mean the quality of the uploaded file as it appears in the PDF editor?

If this is the case, the images on the PDF are compressed to reduce the file size when the PDF is downloaded. So basically this is intentional. In the meantime you can download the image directly on the Tables page by clicking on the image and clicking on the download icon:

Unfortunately, While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. If you wish, we can forward your feature request to our development team. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If you wish to proceed, please let us know.

Reach out again if you have any other questions.

Bonjour Nozomi_K

Merci pour votre retour.

Effectivement nous aurions souhaitez que les photos sur le PDF apparaissent plus nette. Merci pour votre solution mais cela va être plus compliqué pour nous.

En espérant effectivement qu'une solution pour cela soit proposé par vos services ultérieurement.

Je vous souhaite une belle journée et merci pour votre aide.

Hi carchecking974,

Thanks for getting back to us. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know. 

In the meantime, we recommend that you download the image directly from the table page by clicking on the image and then on the download icon, as described above.

Reach out again if you have any other questions.