Transfer form to another account

  • lisamaresca
    Demandé le 3 avril 2024 à 08:14

    Bonjour,

    Je souhaite transférer le formulaire suivant sur le compte : maud.renaudin83@gmail.com 

    https://form.jotform.com/240161345823046

    Merci,

  • Lara Jotform Support
    Répondu le 3 avril 2024 à 08:23

    Hello additional maresca,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your request. We successfully transferred this form to the account you shared as the targeted account. 

    Keep in mind, if this form has custom URL made for it, the new account owner needs to change it by themselves or change the web address back to the standard one. Here's a guide that shows how to make or change these custom URLs back to the original. Also, for your reference in the future, if you need to transfer forms with zero submissions, you may consider using the Clone an Existing Form From a URL function. You can find our complete guide here.

    Reach out again if you need any other help.